e-Transaction Categories
Category A Category B Category C Category D Category E Category F
Statutory and Non Statutory Services Utility Bill payments Business to Citizen (B2C) Services Informational Services Social Benefits Mobile Governance
  • Statutory services like
    • Certificates
    • Payment of taxes (Income Tax/VAT…)
    • Payment of subsidies/ Scholarships/ Social welfare transfers (DBT…)

  • Non Statutory services like
    • Services delivered under Agriculture/ PDS/Rural development schemes etc.
    • Water bill, telephone bill, electricity bill, e-municipality services, piped-gas bill etc.
    • Transactions like banking transactions, Mobile/ DTH recharge

    • Addition/deletion of telephone numbers in Do Not Call registry.
    • Information access from various e-Governance Portals/Websites

    • Downloading of forms,tenders

    • Enquiry (such as Passport Status, dial.gov.in service, Railway PNR enquiry, result of an examination etc.)
    • Repetitive Government disbursements to citizens like social sector pensions, MGNREGA Payment, DBT, Scholarships etc. which are periodic in nature are to be accounted in this category.
    • End-to-end services delivered through mobile device are to be accounted in this category.