Statutory services like
- Payment of taxes (Income Tax/VAT…)
- Payment of subsidies/ Scholarships/ Social welfare transfers (DBT…)
Non Statutory services like
- Services delivered under Agriculture/ PDS/Rural development schemes etc.
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- Water bill, telephone bill, electricity bill, e-municipality services, piped-gas bill etc.
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- Transactions like banking transactions, Mobile/ DTH recharge
- Addition/deletion of telephone numbers in Do Not Call registry.
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- Information access from various e-Governance Portals/Websites
- Downloading of forms,tenders
- Enquiry (such as Passport Status, dial.gov.in service, Railway PNR enquiry, result of an examination etc.)
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- Repetitive Government disbursements to citizens like social sector pensions, MGNREGA Payment, DBT, Scholarships etc. which are periodic in nature are to be accounted in this category.
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- End-to-end services delivered through mobile device are to be accounted in this category.
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